• Can I install Folderscape on my filer instead of installing it on each individual workstation?
  
• How can I get help with the installation process?
  

Environment Questions

• What software and hardware do I need to use Folderscape?
  
• What filer option settings does Folderscape need?
  
• What protocols does Folderscape use to communicate with filers?
  

Purchase Questions

• How can I purchase Folderscape?
  
• If I buy Folderscape, how many computers can I install it on?
  
• Do I have to buy a Folderscape license to use it on a filer simulator?
  

Operation Questions

• What does the symbol mean?
  
• What does the symbol mean?
  
• How can I copy a file to or from a Windows server?
  
• The "address" line shows addresses in NetApp format. How can I see them in Windows format instead?
  
• How can I see how many spare drives I have on a filer?
  
• How can I easily find a shared folder if I don't know what aggregate and volume it is on?
  
• How can I see the ~snapshot folder?
  
• Can I view my Unix volumes?
  
• How can I view the contents of a LUN?
  
• What groups does my userid have to belong to?
  
• I want to create a qtree, but the "new qtree" entry on the popup menu is disabled.
  
• How do I control which filers Folderscape connects to when I run it?
  
• Do the "Storage Status" and "Storage Capacity" displays automatically update as things change?
  
• When you are connecting to a filer, what are the "Windows Userid" and "NetApp Userid"?
  
• How do I put Folderscape into Advanced Mode?
  
• Why do I get quota errors when I run Folderscape?
  
• When I try to display a LUN, I get an error saying I need a share. How do I add one?
  
• I can't display the contents of a Windows iSCSI LUN after re-booting my Windows server.
  
• Why can't I make NFS security changes to a directory when I'm connected as "root"?
  
• Why is the option to connect with my Windows userid disabled when I connect to my filer?