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Installation Questions
Can I install Folderscape on my filer instead of installing it on each individual workstation?
How can I get help with the installation process?
Environment Questions
What software and hardware do I need to use Folderscape?
What filer option settings does Folderscape need?
What protocols does Folderscape use to communicate with filers?
Purchase Questions
How can I purchase Folderscape?
If I buy Folderscape, how many computers can I install it on?
Do I have to buy a Folderscape license to use it on a filer simulator?
Operation Questions
What does the
symbol mean?
What does the
symbol mean?
How can I copy a file to or from a Windows server?
The "address" line shows addresses in NetApp format. How can I see them in Windows format instead?
How can I see how many spare drives I have on a filer?
How can I easily find a shared folder if I don't know what aggregate and volume it is on?
How can I see the ~snapshot folder?
Can I view my Unix volumes?
How can I view the contents of a LUN?
What groups does my userid have to belong to?
I want to create a qtree, but the "new qtree" entry on the popup menu is disabled.
How do I control which filers Folderscape connects to when I run it?
Do the "Storage Status" and "Storage Capacity" displays automatically update as things change?
When you are connecting to a filer, what are the "Windows Userid" and "NetApp Userid"?
How do I put Folderscape into Advanced Mode?
Why do I get quota errors when I run Folderscape?
When I try to display a LUN, I get an error saying I need a share. How do I add one?
I can't display the contents of a Windows iSCSI LUN after re-booting my Windows server.
Why can't I make NFS security changes to a directory when I'm connected as "root"?
Why is the option to connect with my Windows userid disabled when I connect to my filer?